An alert has been issued, indicating a disruption in 999 emergency services in the Penrith area. The incident, which started around 8am on November 29, 2023, is currently under investigation

This alert has raised concerns among residents and local authorities who rely on emergency services for swift response during critical situations. While details regarding the cause of this communication loss are still emerging, authorities are working diligently to resolve the issue and restore the 999 services to their full operational capacity.

The loss of 999 services is a matter of significant concern, as it can impact public safety and emergency response times. Local residents are urged to remain vigilant and, in the event of any emergency, consider alternative means of seeking assistance, such as contacting local authorities or emergency services through non-email channels.

Control centres are collaborating with telecommunication giant Openreach and IT experts to identify the root cause of the disruption and implement corrective measures as soon as possible. During this time, emergency services personnel have advised they remain on high alert and take necessary steps to ensure public safety.

Efforts are being made to keep the community informed about the progress of the restoration process. It is crucial for residents to stay updated through local news sources and official communications from relevant authorities.